Who has better customer service when comparing Dish Network vs Direct TV?
Which company has trained reps that can ask questions in plain English without making me feel they are not appalled at my lack of technical knowledge? Which satellite TV company has the most hours of availability for my phone calls? Of the 2 top companies– Dish Network vs Direct TV–does one use phone centers located in the United States with people that can speak and understand English? I’ve found this website to be helpful in choosing: http://www.squidoo.com/dish_network_vs_direct_tv Is one website more user friendly than the other in finding understandable technical support? Does each have a good instruction manual that is printed in fonts big enough to be easily read by someone with bifocals? How promptly does customer service resolve questions? Does Consumer Reports give any kind of review of satellite systems and their customer service?